FREE SHIPPING ON ALL U.S. ORDERS

Shipping/Returns & FAQs

Our Mission

To empower every tall woman to love their height and to feel comfortable, confident, independent, and beautiful.

 

What is your refund/return/exchange policy?

Every item is hand-made to order, WE DO NOT OFFER REFUNDS. WE DO NOT OFFER EXCHANGES. We ONLY accept exchanges/returns on all U.S. orders only if there is a mistake on the company's (Rhonda Lynette) behalf such as wrong size or color. All merchandise must be unworn, tagged, and in its original condition. Items returned to us with makeup, deodorant, perfume, animal hair or similar product stains will be returned to you and are subject to a shipping costs.  No exceptions. Any returns postmarked after 14 days of the date you received will be rejected, and you will be required to pay a reshipping fee to receive your merchandise back. Shipping charges are not refundable. Any items denoted as final sale in the product description cannot be returned or exchanged. We are not responsible for lost packages in the mail.

What makes Rhonda Lynette different?

Rhonda Mapp, who is the owner of Rhonda Lynette is a small business owner. So, you are literally supporting this small business owner who has a BIG vision of providing tall women with stylish and chic clothing options. Everything is handmade right in her home in her sewing room. She makes sure each garment is sewn with care and special detailing while showcasing her craftsmanship in every garment, she wants every customer to know that their garment(s) is handmade specifically for them. High quality fabrics are used to ensure multiple wear without tearing or ripping in the wash cycle. Style, trends, and comfort are the things that Rhonda associate with her brand. 

 

What size should I order?

We totally understand that all of our customers are different shapes and sizes, and sometimes it is difficult to shop online because you can't try anything on! We have created a general size chart for our tall women to help you decide which size would be best for you.
 

What payment options do you accept?

We accept American Express, Discover, MasterCard and Visa debit/credit card payments as well as PayPal and Apple Pay. We don't accept personal checks, money orders, direct bank transfers or multiple forms of payment.

 

Will I be charged sales tax on my order?

If you're shipping your order to North Carolina, applicable sales tax will be added automatically.

 

Where does Rhonda Lynette ship to?

We currently ship within the US, Canada, Australia, Europe, and India.

 

When will my order ship?

All garments are made to order. Once your order is placed allow 3- 7 days lead time to construct the garment. Once garment construction is complete your item(s) will be shipped via UPS. We make sure each garment is sewn with care and detailing while showcasing the craftsmanship in each garment.
 

How much is shipping?

Shipping is FREE for all U.S. orders! State taxes are charged at checkout for North Carolina customers. Our UPS GROUND  (3-5 days)shipping is free. The other UPS shipping options are paid by the customer. Once your item(s) ships you will receive an email containing your tracking number. We are not responsible for lost packages.

UPS International Shipping

We ship worldwide through the UPS. Cost of shipping is determined by weight of package and package destination. Shipping time will depend on the destination - up to 2-5 business days following the 3-7 lead time of constructing the garment. Tracking information is provided via email to the customer at the time the order has finished processing and is ready to ship.
There may be additional duties, taxes and/or VAT charges applied by customs. These charges are not included in original shipping costs and will not be paid for or reimbursed by Rhonda Lynette. Any refused orders will not be refunded by Rhonda Lynette. We are not responsible for lost packages in the mail. 
  

Which shipping carriers do you use?

We use the United Parcel Service (UPS) to keep provide the best quality of shipping service. 

 

How do I track my order?

We will send tracking information to the e-mail address associated with your order once the item has shipped. Please allow at least 24 hours for the tracking to update.